1) Overview

Vibrant Health Codes (“VHC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have when you visit or use our website, applications, programs, and related services (collectively, the “Platform”).

By using the Platform, you agree to the handling of information described in this Privacy Policy. If you do not agree, do not use the Platform. Questions can be directed to us using the contact information at the end of this policy.

2) Who We Are

VHC provides wellness education and lifestyle support resources intended to help people improve general wellbeing. Depending on the features you use, you may access content, tools, programs, communities, and optional services delivered by independent third parties.

Important: VHC is not a medical practice and does not provide medical diagnosis or treatment.

If you access clinical care through third parties 

If the Platform links you to independent clinicians or clinical groups for healthcare services, those providers control their clinical records and privacy practices. Any health information regulated as “Protected Health Information” (“PHI”) is handled by the applicable provider under their own privacy notice and applicable law—not under this Privacy Policy.

We do not sell PHI and do not use PHI for advertising.

3) Data Controller

For purposes of data protection laws that distinguish between “controllers” and “processors,” VHC is the controller of Personal Information we collect and use for our own purposes. Contact details appear in the “Contact Us” section.

4) Definitions

For clarity in this Privacy Policy:

• “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual.

• “Platform” means our Website, apps, portals, and related digital services.

• “Services” means features, content, programs, purchases, subscriptions, and support offered through the Platform.

• “Device” means a phone, tablet, computer, or other device used to access the Platform.

• “Cookies” means small text files and similar technologies used to store or retrieve information from your browser or Device.

• “Third Parties” means entities we do not own or control (including vendors, analytics providers, and any independent practitioners).

5) Where This Privacy Policy Applies

This Privacy Policy applies to information we collect when you:

• visit or use the Platform;

• communicate with us (email, SMS, chat, phone, or similar);

• sign up for programs, newsletters, subscriptions, or events;

• purchase products or services through the Platform.

6) Where This Privacy Policy Does Not Apply

This Privacy Policy does not cover:

• websites, apps, or services that do not link to this Privacy Policy;

• third-party sites or tools you access through links on our Platform;

• information handled by independent clinicians or clinical systems governed by a separate Notice of Privacy Practices (if applicable).

7) Information We Collect

We collect information in the following categories (depending on how you use the Platform):

A) Identifiers and Contact Details

Examples: name, email, phone number, mailing address, date of birth, and similar account identifiers.

B) Account and Profile Information

Examples: login credentials (stored in protected form), preferences, program enrollment details, and communications settings.

C) Payment and Transaction Information

Examples: purchases, subscription status, invoices, partial payment identifiers, and billing details. We do not store full payment card numbers; payment processing is handled by third-party processors.

D) Wellness-Related Information You Provide

Examples: information you voluntarily submit about goals, habits, lifestyle, symptoms, or wellness experiences. (This is not PHI unless provided to a healthcare provider in a clinical setting.)

E) Demographic Information

Examples: age range, gender, or other demographic details you choose to provide.

F) Photos and Uploads

Examples: images, documents, or other files you upload to the Platform.

G) Technical and Usage Data

Examples: IP address, Device identifiers, browser type, operating system, time zone, referral URLs, pages viewed, clicks, and session activity.

H) Approximate Location

Examples: general location inferred from IP address or device settings (not precise GPS unless you explicitly enable it).

8) How We Collect Information

We obtain information through:

• Direct collection when you register, fill out forms, complete purchases, submit content, or contact support;

• Automated collection via Cookies and similar technologies when you navigate the Platform;

• Vendors and service providers who help us operate payments, analytics, communications, hosting, and security;

• Third parties when you choose to connect external accounts or authorize sharing.

9) How We Use Information

We use Personal Information for the following purposes:

A) Provide and Operate the Platform

• create and manage accounts;

• deliver Services and fulfill orders;

• maintain functionality and performance.

B) Personalization and User Experience

• remember preferences;

• tailor content, recommendations, or program flows (where enabled).

C) Support and Communications

• respond to inquiries;

• send administrative messages (service updates, receipts, security notices);

• send marketing communications where permitted (with opt-out options).

D) Security, Fraud Prevention, and Integrity

• detect suspicious activity;

• protect accounts and the Platform;

• enforce terms and policies.

E) Compliance and Legal Obligations

• comply with laws, respond to lawful requests, and protect legal rights.

Legal bases: performance of a contract (providing Services you request), legitimate interests (running and protecting our business), compliance with legal obligations, and consent (for certain marketing/cookies where required).

10) How We Share Information

We may share Personal Information with:

A) Service Providers

Vendors that perform services for us such as hosting, analytics, customer support tools, payment processing, communications platforms, security monitoring, and marketing operations.

B) Authorized Parties You Choose

If you request or authorize it, we may share information with people you designate (e.g., family member or advisor) or with third parties you consent to.

C) Legal and Safety Disclosures

We may disclose information when we believe disclosure is necessary to comply with law, respond to legal process, protect safety, prevent fraud, or enforce rights.

D) Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

E) Marketing and Analytics Partners (where permitted)

We may share limited identifiers or device data with marketing/analytics partners to measure and improve campaigns, subject to your opt-out rights and applicable law.

De-identified and Aggregated Information

We may create de-identified or aggregated data that does not reasonably identify you and use or share it for analytics, research, product improvement, and reporting.

11) Your Choices and Controls

You can:

• Unsubscribe from marketing emails via the “unsubscribe” link (administrative emails may still be sent).

• Opt out of marketing texts by following instructions in the message (e.g., replying STOP where supported).

• Manage Cookies via our cookie banner (where available) and/or your browser settings.

• Use industry opt-out tools for certain interest-based advertising (where applicable).

12) Accessing, Updating, or Correcting Information

You may review or update certain account details by logging into your account. You can also contact us to request corrections.

13) Deleting Information

You may request deletion of your Personal Information. In many cases, deleting Personal Information requires closing your account. We may retain certain information as needed for:

• legal compliance,

• fraud prevention and security,

• completing transactions,

• enforcing agreements,

• maintaining records required by tax/accounting rules.

14) Eligibility and Location

The Platform is intended for users in the United States and may not be offered where prohibited or restricted by law. If you access the Platform from another jurisdiction, you do so at your own risk and are responsible for compliance with local laws.

15) Children’s Privacy

The Platform is not intended for minors. We do not knowingly collect Personal Information from anyone under 18. If you believe a minor has provided us Personal Information, contact us and we will take appropriate action.

16) Do Not Track

At this time, the Platform does not respond to browser “Do Not Track” signals.

17) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information. No system can be guaranteed 100% secure. You are responsible for keeping your login credentials confidential and notifying us promptly of unauthorized access.

18) Data Retention

We keep Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law. Certain website log data may be retained for limited periods (for example, up to 90 days) unless needed for security, troubleshooting, or compliance.

19) Automated Decision-Making

We do not use automated decision-making that produces legal or similarly significant effects about you. If we introduce such processing, we will provide additional notice as required by law.

20) GDPR Rights (Where Applicable)

If GDPR applies to you, you may have the right to:

• request access to your Personal Information;

• request correction;

• request deletion;

• restrict processing;

• object to processing;

• request portability of certain data;

• withdraw consent where processing is based on consent; and

• lodge a complaint with a supervisory authority.

21) California “Shine the Light”

California residents may request, once per calendar year, certain information about disclosures of Personal Information to third parties for their direct marketing purposes, if applicable. Requests must be submitted using the “Contact Us” information below.

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COOKIE POLICY 

22) How We Use Cookies

We use Cookies and similar technologies to operate the Platform, understand usage, enhance performance, and (where permitted) deliver relevant marketing.

23) Categories of Cookies

• Essential Cookies: Required for core functions (security, login, page navigation).

• Analytics Cookies: Help us understand how the Platform is used and improve it.

• Advertising Cookies: Used to measure campaigns and show promotions that may be relevant to your interests (where enabled).

We may use analytics tools such as Google Analytics and Mixpanel (or similar providers) to evaluate site performance and user behavior.

Certain parts of the Platform may use only navigation/essential cookies.

24) Cookie Controls

You can manage Cookies through:

• our cookie consent banner/settings (where available);

• your browser controls (blocking or deleting Cookies).

Blocking Cookies may affect Platform functionality.

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25) Changes to This Policy

We may revise this Privacy Policy and/or Cookie Policy from time to time. The updated version will be posted on the Website and the “Last Updated” date will be changed. If changes are material, we may provide additional notice (e.g., email or in-Platform notification) as required by law.

26) Contact Us

For questions, requests, or privacy-related concerns, contact:

Vibrant Health Codes, LLC
Email: info@vibranthealthcodes.com

Last Updated: January 15, 2026