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Terms of Use

Emergency Notice

IF YOU THINK YOU MAY BE HAVING A MEDICAL EMERGENCY OR ARE IN IMMEDIATE DANGER, CALL 9-1-1 RIGHT AWAY.
The Platform is not designed for emergencies.

1. Introduction; Acceptance

These Terms of Use (“Terms”) govern your access to and use of the websites, applications, programs, content, features, and services made available by Vibrant Health Codes, LLC (“Vibrant Health Codes,” “VHC,” “we,” “us,” or “our”) (collectively, the “Platform”), including:

  • www.vibranthealthcodes.com and any related pages or portals (the “Website”);

  • Any products offered for sale through the Website, including dietary supplements (the “Products”); and

  • Any educational, coaching, community, or other non-clinical services offered through the Platform (the “Services”).

By creating an account, clicking acceptance, purchasing, or otherwise using any part of the Platform, you confirm that you have read and agree to be bound by these Terms, our Privacy Policy, and any additional terms, policies, or disclosures presented to you in connection with specific features, purchases, or subscriptions (collectively, “Additional Terms”). If you do not agree, do not use the Platform.

2. Privacy

Your use of the Platform and any information you provide is governed by our Privacy Policy, which is incorporated by reference and forms part of these Terms.

3. Services Are Not Medical Care

VHC is not a medical practice, does not provide medical care, and does not diagnose, treat, or prescribe for any disease or condition. The Platform is intended for general wellness education and coaching support and is not a substitute for professional medical advice, diagnosis, or treatment.

Not for Emergencies

Do not use the Platform for urgent or emergency needs. Do not delay seeking professional care because of something you read, watch, or receive on the Platform. In an emergency, call 9-1-1.

Your Responsibility

You are responsible for:

  • Consulting a physician or other qualified healthcare provider regarding any medical condition or health concern;

  • Seeking appropriate care for symptoms, worsening conditions, or urgent issues; and

  • Using your own judgment when applying wellness or educational information.

No Physician–Patient Relationship

Your use of the Platform does not create a physician–patient relationship with VHC.

4. Not Insurance

VHC does not provide insurance and is not an insurer. Fees paid to VHC are not insurance premiums and do not replace health insurance coverage.

5. Intellectual Property; License Limits

The Platform, including all text, graphics, videos, software, workflows, trademarks, logos, and other materials (collectively, “Content”), is owned by VHC or its licensors and is protected by intellectual property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for your personal, non-commercial purposes.

You may not, without our prior written consent:

  • Copy, reproduce, distribute, publicly display, publicly perform, republish, upload, post, transmit, or create derivative works from any Content (except for ordinary browser caching and a reasonable personal print/download of pages);

  • Remove or alter proprietary notices;

  • Use any data-mining, scraping, crawling, bots, or similar automated tools;

  • Frame, mirror, or deep-link in a manner that suggests affiliation or endorsement; or

  • Use the Platform to provide services to third parties or for commercial exploitation.

We reserve all rights not expressly granted.

6. Availability; Geographic Limits

The Platform may not be available in all locations, and we may restrict access based on legal, operational, or compliance considerations. You are responsible for ensuring your use is lawful where you are located.

7. Account Security; Prohibited Conduct

You are responsible for all activity under your account and for maintaining the confidentiality of your login credentials. You agree not to:

  • Attempt unauthorized access to systems, accounts, or data;

  • Probe or test platform security without authorization;

  • Interfere with Platform operation, performance, or integrity; or

  • Use the Platform in violation of applicable laws.

We may suspend or terminate access at any time to protect the Platform, users, or our rights.

8. User Submissions

If you submit or upload information, content, or materials (collectively, “User Content”), you represent that:

  • You have the rights to submit it;

  • It is accurate to the best of your knowledge (where applicable); and

  • It does not violate law or third-party rights, contain malware, or include unlawful, harmful, obscene, or harassing material.

We may remove User Content at any time in our discretion.

De-identified / Aggregated Data

To the extent permitted by law and consistent with our Privacy Policy, we may de-identify and aggregate information and use it for analytics, product improvement, research, and reporting.

11. Age Restriction

The Platform is intended only for adults. By using the Platform, you represent you are 18 years of age or older. If we learn we have collected personal data from a minor, we may delete it.

12. Registration Information

You agree to provide accurate, current, and complete information when creating an account and to keep it updated. We may suspend or terminate accounts for inaccurate, incomplete, or suspected fraudulent information.

13. Accuracy of Content; Platform Changes

We try to present information accurately, but the Platform may contain errors, omissions, or outdated content. We may modify, update, or discontinue any part of the Platform at any time without notice.

Product images and colors may appear differently depending on your device and display settings.

14. Pricing Errors

If a Product or Service is displayed with an incorrect price due to an error, we may cancel or refuse orders. If you were charged, we will issue an appropriate refund to the original payment method.

15. Copyright Complaints (DMCA)

If you believe content on the Platform infringes your copyright, send a notice including:

  1. Identification of the copyrighted work;

  2. Identification of the allegedly infringing material and its location (URL);

  3. Your name, address, phone number, and email;

  4. A statement of good-faith belief that the use is not authorized; and

  5. A statement under penalty of perjury that the information is accurate and you are the owner or authorized agent;

  6. Your physical or electronic signature.

Send notices to:
Copyright Agent
Vibrant Health Codes, LLC
info@vibranthealthcodes.com

16. Purchases; Payments; Subscriptions

You may purchase Products and/or Services through the Platform. By submitting payment information, you represent you are authorized to use the payment method and that the information provided is accurate.

Subscriptions; Renewal; Cancellation

If you enroll in a subscription, you authorize recurring charges as described at checkout or in your membership agreement. You may cancel as described in the Platform membership agreement. Unless otherwise stated, cancellation takes effect at the end of the current billing period.

We may change subscription pricing with advance notice as required by law. Continued use after the effective date constitutes acceptance of the updated pricing, unless you cancel before the change takes effect.

Order Acceptance; Shipping Risk

We may refuse, limit, or cancel orders for any reason, including suspected fraud or inventory constraints. Title and risk of loss for shipped Products transfer to you upon delivery to the carrier.

Returns

Returns are governed by our Return Policy.

17. Third-Party Links and Services

The Platform may contain links to third-party sites or integrations. We do not control and are not responsible for third-party content, policies, or practices. Access third-party services at your own risk.

18. Communications Consent; Calls, Texts, Recordings

By providing contact information, you consent to receive service-related communications (including email, calls, and text messages) from us or our service providers, including account updates, reminders, and operational notices. Message and data rates may apply.

You may opt out of marketing texts by replying STOP (where applicable). Opting out may limit certain features.

To improve quality and security, we may record customer support interactions where permitted by law and as described in our Privacy Policy.

19. Electronic Disclosures and Signatures

You agree that notices, disclosures, and communications may be provided electronically and that electronic acceptance and signatures are legally binding to the extent permitted by law.

20. No Third-Party Beneficiaries

These Terms are for the benefit of you and VHC only and do not create rights for any third party, except as expressly stated.

21. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

Except for claims that qualify for small claims court, you and VHC agree that any dispute arising out of or relating to the Platform, Products, Services, or these Terms will be resolved by binding arbitration and not in court.

  • No judge or jury.

  • No class actions or representative proceedings. You may bring claims only on an individual basis.

Pre-Arbitration Notice

Before starting arbitration, the initiating party must send written notice describing the dispute and the relief requested to:
Vibrant Health Codes, LLC – Legal Notice
info@vibranthealthcodes.com

If the dispute is not resolved within 30 days after receipt of notice, either party may commence arbitration.

Arbitration Administrator; Rules; Location

Arbitration will be administered by the American Arbitration Association (AAA) under its applicable consumer rules, as modified by these Terms. Unless the parties agree otherwise, the arbitration will take place in the county of your billing address. If you are outside the U.S., the location will be reasonably convenient, consistent with the AAA rules.

Fees and Awards

Filing, administrative, and arbitrator fees are governed by AAA rules, subject to any consumer-fee limits required by law. Each party bears its own attorneys’ fees unless a statute or written agreement allows fee-shifting.

Severability

If the class action waiver is found unenforceable, the arbitration provision may be severed to the extent required by law, and remaining Terms remain in effect. If arbitration is found unenforceable, exclusive venue will be Cobb County, Georgia, USA and the parties waive jury trial to the extent permitted.

22. Indemnification

You agree to defend, indemnify, and hold harmless VHC and its affiliates from claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to:

  • Your use or misuse of the Platform;

  • Your violation of these Terms or applicable law; or

  • Your infringement of third-party rights.

23. Disclaimers

THE PLATFORM, CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VHC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted access, error-free operation, or that content will be accurate, complete, or current.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VHC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE PLATFORM, PRODUCTS, OR SERVICES.

TO THE EXTENT LIABILITY CANNOT BE EXCLUDED, VHC’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED $500 USD (OR THE MINIMUM AMOUNT REQUIRED BY LAW, IF GREATER).

25. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, acts of war, civil unrest, governmental actions, and outages of utilities or telecommunications.

26. Changes; Termination; Entire Agreement

We may update these Terms from time to time by posting a revised version. Your continued use after posting constitutes acceptance of the updated Terms.

We may suspend or terminate your access at any time, with or without notice, subject to applicable law.

These Terms (together with the Privacy Policy and Additional Terms and Membership Agreement) form the entire agreement between you and VHC regarding the Platform and supersede prior agreements on the subject.

27. Trademarks

All trademarks, service marks, and logos displayed on the Platform are owned by VHC or their respective owners and may not be used without permission.

28. Contact

Vibrant Health Codes, LLC
Attn: Office Manager
info@vibranthealthcodes.com